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Insite with Dahlsens

"Insite with Dahlsens" is a webinar series connecting you to information, expertise and insights to help you know more. Join us for regular sessions with the experts. Gain insight to grow your business, keep up to date on products, manage cash flow, enhance your marketing, manage your team and more. All you need is a phone or a laptop and an hour of your time.

We look forward to seeing you on the screen soon.

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CHANGE AVERAGE TEAM CULTURE TO EXCEPTIONAL, AND GROW

DATE: Friday 20th November 2020

TIME: 11.00am - 12.00pm

DARRELL HARDIDIGE

Customer Experience Expert

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If you ask yourself - "Are my employees and subbies aware and on board with the way I want my business run?" and if you are at all challenged by reliability, quality of workmanship, communication or the behaviour of your workforce, don't leave it to chance. Take action and lead the change needed.

Join Darrell Hardidge, partner to Dahlsens, published author, media commentator and one of Australia's leading customer loyalty experts, and learn how to empower your team to deliver 10/10 customer experiences every time.

"To maximise your margin, you have to master customer experience, and you can't do that with an average team culture".

PAST WEBINARS

WEBINARS	KEY SPEAKERS	TOPICS
SELLING IS NOT A BAD WORD	SUE BARRETT Sales Profession Thought Leader	Not born a natural salesperson? Winning the sale is key to your business success. Sue stirs us into action to sell better, grow and prosper. How to find opportunities in a challenging market Grow sales quickly when needed Attract good sales people to your business Strategies to capitalise on the government stimulus
CHARGING FOR QUOTES	KURT HEGETSCHWEILER	The specific process, documents, educational material and agreements used by Kurt's clients to charge for quotes 2) What NOT to do when charging for quotes 3) How to get clients to pay you and thank you for your ‘cost analysis’ service 4) Specifically, how much builders are charging and why 5) How to get architects and designers to send you their clients with instructions to pay for a quote 6) The advantages to your clients and architects in paying for a quote 7) The specific process for achieve a 90% conversion rate 8) How to never quote for a tyre kicker again 9) The sales structure and process that works every time 10) How to pick and choose both the jobs and clients you wa
PART 2 - BUILD YOUR ROAD MAP TO BUSINESS SUCCESS	HARRY PONTIKIS Building industry finance, business & property advisor	Part 2 of 2 You've taken some time to review your business in the first webinar with Harry. Continue on in this second part to learn some strategies for success. Planning for post COVID Making marketing matter to your bottom line Margin Mayhem – winning quotes based on providing value Building your business success through strategy and planning Attendance at this webinar, along with Part 1 'How's Business? Take a deeper look at how you're tracking' webinar, entitles valued customers of Dahlsens a 'one-on-one' planning session with Harry (standard cost $990 waived for clients of Dahlsens).
PART 1 - BUILD YOUR ROAD MAP TO BUSINESS SUCCESS	HARRY PONTIKIS Building industry finance, business & property advisor	Part 1 of 2 How’s business? Do you really know how your business did last year? Did you make a sustainable profit? How’s your cash flow? In these uncertain times how can you be sure your business is strong enough to thrive in the months and years ahead. Respected Industry business facilitator Harry Pontikis will be sharing some of his expertise in: Analysing your business success over the past 12 months Taming the cash-flow monster Snapshot perspectives for your business success Need a bank loan? Insider information into the banks’ business assessment Attendance to this webinar, along with Part 2 *'Build your road map to success'* webinar, entitles valued customers of Dahlsens a 'one-on-one' planning session with Harry (standard cost $990 waived for clients of Dahlsens).
TAKEOFFS UP TO 80% FASTER - LEARN HOW	JULIAN KRISHNAN NAIR Partner Success Manager	There’s no time like now to find time. Buildxact is a software system that gives builders an easy to use online estimating and job management tool. This will be a deep dive so you can see how Buildxact may work for you.
WIN THE RENOVATION WORK	HELEN SIMPSON Consumer Insights Expert	Understand the renovator profile - Insights into who they are and what they value The geographical renovation hots spots to target in your area Types of projects to leverage the HomeBuilder stimulus James Hardie product 'tips and tricks' to completing your job on time Design tips to achieve the modern look The ‘How to Renovate Guide’ - a tool to give to your prospective customers
WIN MORE WORK IN A COMPETITIVE MARKETPLACE	JULIAN KRISHNAN NAIR Partner Success Manager KURT HEGETSCHWEILER Specialist Building Industry Business Coach	10 key components to a successful business Are you leading your business? How to set your business apart with marketing and target market definition The value of goal setting The basic processes you need in place to save you time and minimise errors How software can help you work more efficiently and win more work
PRICE YOUR WORK FOR PROFIT	KURT HEGETSCHWEILER Specialist Building Industry Business Coach	The difference between 'mark up' and 'margin' (you may be surprised to learn a new way) What margin the most successful builders across Australia are using (let's compare margins) How to price work accurately and consistently every time How to accurately factor your fixed costs into your pricing How to avoid the race to the bottom - dropping your margin to win work The specific process to avoid winning a job on price How to achieve more negotiated tenders How to structure your book-keeping so that you can accurately assess your profit in jobs Whether or not you can successfully outsource your estimating

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Insite with Dahlsens

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