WIN THE RENOVATION WORK

DATE: Thursday 16th July 2020

TIME: 4.00pm - 5.00pm

HELEN SIMPSON

Consumer Insights Expert

• Win your share of the pie by knowing what drives your client (real research findings) 
• Who is the renovator profile?
• Build a modern look in renovations
• Reno hotspots, spots to watch   
• Co-presented by James Hardie's Richard Singh, Key Accounts Manager     

DIVE DEEP INTO BUILDXACT - HOW IT CAN SAVE YOU TIME & MONEY

DATE: Friday 12th August 2020

TIME: 11.00am - 12.00pm

JULIAN KRISHNAN NAIR 

Partner Success Manager

There’s no time like now to find time. Buildxact is a software system that gives builders an easy to use online estimating and job management tool. This will be a deep dive so you can see how Buildxact may work for you.  

TAKE AN HONEST LOOK AT YOUR BUSINESS

DATE: Thursday 20th August 2020

TIME: 10.00am - 11.00pm

HARRY PONTIKIS

Building industry finance, business & property advisor

Part 1 of 2

How did your business fair this last financial year? Did you make a profit? Take some time to look in the rear view mirror with our industry's well-known and expert business facilitator, Harry Pontikis.

BUILD YOUR ROAD MAP TO SUCCESS

DATE: Thursday 3rd September 2020

TIME: 10.00am - 11.00pm

HARRY PONTIKIS

Building industry finance, business & property advisor

Part 2 of 2

Now that you've taken some time to review your business, learn some strategies for success with Harry Pontikis, our industry's well-known and expert business facilitator.

• Attract the most profitable clients
• Identify the people and processes required to operate jobs smoothly
• Set the metrics to keep track of the performance of your people & business

Attendance at this webinar, along with the recent 'take an honest look at your business' webinar, entitles valued customers of Dahlsens a one-on-one planning session with Harry (cost to public $990). 

CHARGING FOR QUOTES

DATE: Friday 18th September 2020

TIME: 11.00am - 12.00pm

KURT HEGETSCHWEILER 

Specialist Building Industry Business Coach

In this webinar you’ll learn the specific process Builders Coach private clients are using to successfully charge for quotes.

1) The specific process, documents, educational material and agreements used to charge for quotes

2) What NOT to do when charging for quotes

3) How to get clients to pay you and thank you for your ‘cost analysis’ service

4) Specifically, how much builders are charging and why

5) How to get architects and designers to send you their clients with instructions to pay for a quote

6) The advantages to your clients and architects in paying for a quote

7) The specific process for achieve a 90% conversion rate

8) How to never quote for a tyre kicker again

9) The sales structure and process that works every time 

10) How to pick and choose both the jobs and clients you want

SELLING IS NOT A BAD WORD

DATE: Friday 9th October 2020

TIME: 11.00am - 12.00pm

SUE BARRETT

Sales Profession Thought Leader 

Not born a natural salesperson? Winning the sale is key to your business success. Sue stirs us into action to sell better, grow and prosper.  

• How to find opportunities in a challenging market
• Grow sales quickly when needed
• Attract good sales people to your business

CUSTOMER EXPERIENCE - POWERFUL WORD OF MOUTH

DATE: Friday 20th November 2020

TIME: 11.00am - 12.00pm

 DARRELL HARDIDIGE

 Customer Experience Expert

Your greatest salesforce is the customers who love what you do for them.

 What do customers really think about your service? What actions do you need to take to ensure your service is the best in the market?

 Don’t leave it to chance. Give service that beats expectation and guarantees word of mouth. 

JULIAN KRISHNAN NAIR 

Partner Success Manager

KURT HEGETSCHWEILER 

Specialist Building Industry Business Coach

• 10 key components to a successful business
• Are you leading your business?
• How to set your business apart with marketing and target market definition
• The value of goal setting
• The basic processes you need in place to save you time and minimise errors
• How software can help you work more efficiently and win more work

KURT HEGETSCHWEILER 

Specialist Building Industry Business Coach

• The difference between 'mark up' and 'margin' (you may be surprised to learn a new way)
• What margin the most successful builders across Australia are using (let's compare margins) 
• How to price work accurately and consistently every time
• How to accurately factor your fixed costs into your pricing 
• How to avoid the race to the bottom - dropping your margin to win work 
• The specific process to avoid winning a job on price
• How to achieve more negotiated tenders 
• How to structure your book-keeping so that you can accurately assess your profit in jobs 
• Whether or not you can successfully outsource your estimating